Hospitals IT spend as a percentage of the operating budget or revenue can often be less than 1/4 spent by a bank or a telco. Looking at some of the private hospitals across Asia Pacific region, some of them spend are less than 1% of their annual revenue.
One of the key questions I spend time asking chief executives is, why is the IT budget so low? This is probably also a reflection of the relatively low IT maturity in this sector especially in emerging markets in Asia.
There are many factors contributing to the relatively small spend.
Part of the problem I find is the lack of an open dialogue around the level of spend, and lack of strong business-cases that are presented to CFO and CEO.